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American Hotel & Lodging Educational Institute
 

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Culinary Program
Part-Time Hotel and Restaurant Program
Recreational Program
Management and Development Program
Teacher Profiles
Management and Development


Niagara on the Lake Culinary School offers a range of short duration (1-3 day) Supervisory and Management training programs for busy professional Chefs and Hospitality professionals who wish to focus on specific skill development techniques. All of our Instructors have a broad base of managerial experience coupled with excellent instructional skills. We pride ourselves on delivering dynamic and effective training programs that develop skills that can be instantly applied to the real working world.

TRAIN THE TRAINER
Duration 3 days
The Train the Trainer program is designed for busy Managers and Supervisors who are responsible for training and developing their employees. The principle focus of the program is developing practical and systematic techniques.

MANAGING EMPLOYEE PERFORMANCE
Duration 3 days
This program tackles the difficult area of managing employees work performance with clear and practical approaches in relation to 4 key areas: Employee Evaluation, Coaching, Performance Appraisal and Positive Discipline. The primary focus of this module is on the process and interpersonal skills and techniques needed to provide objective and constructive feedback on individual performance. Obtaining employee commitment to improving work performance and attaining Objectives and Standards are seen as a critical part of managing.

TIME MANAGEMENT
Duration 1 day
Time Management draws attention to one of the Supervisor and Managers most valuable resource – Time. Participants will learn a simple format of Listing tasks, Establishing priorities, and working in a logical time effective manner Time Management techniques takes participants through both the theoretical and realistic application of Time Management in order to ensure that you maximize the effective use of Time.

EMPLOYMENT INTERVIEWING SKILLS
Duration 2 days
Hiring the right candidate is a critical element of the Hospitality Managers role. This program clearly identifies the major components of the interviewing and selection process. The major focus is on the considerations of hiring and the framework and skills of interviewing. The importance of asking for specific job related experience in behavioural terms in covered in detail; Participants will also have the opportunity to apply these skills in role-play with candidates while being filmed. The primary goal of this program is to train participants how to select potential employees based upon the application of objective criteria.

TEAM MANAGEMENT AND LEADERSHIP SKILLS
Duration 2 days
Participants will be given a range of practical problems to solve as a group to understand, learn and apply leadership behaviours and skills in a variety of situations. The program covers Leadership Styles, Group Dynamics, Situational Leadership & Decision Making and Team Building.

Program Fees

Two and Three day programs are delivered one a week over a two-three week period where applicable.
E.g. every Monday for two weeks (two day program)

To register, please complete the online Part-time program application forms and submit or return by fax as listed on the website.  All participants will receive confirmation of registration by e-mail or fax.

 Management Development Programs Calendar

TRAIN THE TRAINER

Dates

Oct 6, 13, 20 (Monday)
Nov 3, 10, 17 (Monday)

Duration

3 Days

Fees

$350.00

Times

5:00 - 10:00PM

MANAGING PEOPLE

Dates

Nov 4, 11, 18 (Tuesday)
Dec 2, 9, 16 (Tuesday)

Duration

2 Days

Fees

$350.00

Times

5:00 - 10:00PM

TIME MANAGEMENT

Dates

Oct 18 (Saturday)
Nov 8 (Saturday)
Dec 6 (Saturday)

Duration

1 Days

Fees

$150.00

Times

10:00 - 4:00PM

EMPLOYMENT INTERVIEWING SKILLS

Dates

Feb 2, 9 (Monday) 2004
Mar 1, 8 (Monday) 2004
Apr 5, 12 (Monday) 2004

Duration

2 Days

Fees

$350.00

Times

5:00 - 10:00PM

TEAM MANAGEMENT AND LEADERSHIP SKILLS

Dates

Oct 7, 14 (Tuesday)

Duration

2 Days

Fees

$350.00

Times

5:00 - 10:00PM

 

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